BlazeCut Pty Ltd ABN 92 623 022 560 provide the following warranty in relation to any genuine BlazeCut product and any accessory supplied with it, purchased through an authorised BlazeCut Pty Ltd distribution channel.
Any BlazeCut Warranty statements provided on purchase of your BlazeCut product may not take into account these recent legal changes.
Terms and Conditions of Warranty (TCW2108-Terms and Conditions of Warranty, as of 1st August 2021)
When the product is determined by BlazeCut Pty Ltd to have a defect in its material or workmanship, BlazeCut Pty Ltd warrant:
T Series for 2 years.
An extended 3 year warranty is additionally offered on all T Series systems, increasing the total warranty to 5 years. Warranty extensions will only be accepted if the product is registered within 60 days of purchase.
Extended Warranty excludes pressure switches, pressure gauges and accessories.
C series kits for 3 years Additional Kits and spare parts 2 years
Due to the nature and manner of use of the products, BlazeCut Pty Ltd are not responsible and shall not be liable in any manner whatsoever for the use or application of its products in circumstances where such products are used or applied in a manner inconsistent with any purpose for which such products are to be used or applied. The use, maintenance and repairs of the BlazeCut products must always be in line with the relevant BlazeCut technical documentation.
Accordingly, this warranty does not apply:
– in respect of part(s) of products replaced as a result of normal wear and tear, as indicated in the original BlazeCut Pty Ltd documentation;
– if the product has been subjected to misuse, abuse, accidental, mechanical or intentional damage or modification;
– if the product is used with fasteners not meeting BlazeCut’s applicable specifications;
– if the product is improperly maintained;
– if the product is repaired with other than genuine replacement parts;
– if the product is damaged in transit or handling;
– if the product has been altered or repaired in a way that affects or detracts from the performance or safety of the product; or
– to any BlazeCut product not supplied through an authorised BlazeCut Pty Ltd distribution channel (being parallel imported products/grey imports).
If a defect should occur in material or workmanship during the applicable warranty period, you must cease using the product immediately and notify the BlazeCut distributor/representative the following information
– Full name, contact details and address of the purchaser,
– Number and copy of invoice/receipt related to purchased Goods,
– Specification of purchased Goods,
– Exact description of claimed defect,
– Photos of the product/s existing installation location at time of defect,
– detail of the claimed defect,
Any handling or transportation expenses (and other expenses incurred in claiming under this warranty) are not covered by this warranty and will not be borne by BlazeCut Pty Ltd (as applicable).
BlazeCut Pty Ltd will (as applicable), at its option, repair, replace or refund the relevant product if a defect covered by this warranty has occurred in material or workmanship during the applicable warranty period.
BlazeCut Pty Ltd reserve the right to change specifications, equipment or designs in respect of any product at any time without notice and without incurring obligation.
Statutory rights for goods purchased as a consumer in Australia
For a Consumer, under the Australian Consumer Law, this provides information to be read with your BlazeCut Warranty to ensure that you are fully informed about your legal rights.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. All rights provided under your BlazeCut warranty are in addition to any rights you have as a Consumer under the Australian Consumer Law.
To the extent permitted by Australian law:
– BlazeCut Pty Ltd make no warranty, express or implied, relating to merchantability, fitness or otherwise in respect of any products, except as stated above;
– BlazeCut Pty Ltd shall in no event be liable for any direct, indirect, or consequential damages, including, but not limited to, damages which may arise from loss of anticipated profits or production, spoilage of materials, increased cost of operation or otherwise;
– BlazeCut Pty Ltd are not liable for personal injury whether direct or indirect howsoever suffered arising from or in connection with any misuse of any product; and
– BlazeCut Pty Ltd are not liable for any negligence in the supply or any instructions related to any product.
A retail purchase of a T Series product requires the purchaser to present the product to the place of purchase or a BlazeCut Authorised Distributor, complete with proof of purchase, for further inspection.
Any handling or transportation expenses (and other expenses incurred in claiming under this warranty) are not covered by this warranty and will not be borne by BlazeCut Pty Ltd (as applicable).
If you do not have internet access to register your product, please contact Customer Services at the following address: